Hotel IT Support in Manchester, Leeds and Cheshire
Managed IT, guest Wi-Fi, networks and security for hotels in Manchester, Leeds and Cheshire.
TIO IT supports hotels in Manchester, Leeds and Cheshire, including the Pendulum Hotel in Manchester, with the same managed service we provide to properties across the South East and the Midlands.
The estate is monitored and supported centrally, total outages are covered 24/7, and on-site visits are booked for installations, projects and faults that need hands on equipment.
What We Provide
- Managed IT support with one number for reception, the back office and the duty manager
- 24/7 remote cover for total loss of service, with full 24/7 agreements available
- Guest Wi-Fi design and installation, including Wi-Fi 7, with guest landing pages and data capture
- Guest Wi-Fi kept apart from the PMS, EPOS, card payments and door locks
- Cyber security, backup and disaster recovery
- Cabling, fibre, comms room remediation and phone system replacement
- A single point of contact for PMS, EPOS, TV, telephony and ISP suppliers
- Take-on from an incumbent provider, worked around occupancy
Hotels We Support in Manchester, Leeds and Cheshire
Pendulum Hotel Manchester
Manchester city centre
A city-centre hotel and conference venue supported by TIO IT.
TIO has been a breath of fresh air. They don't talk in jargon or sell you things you don't need.
Peter FarrowGeneral Manager, Broome Park Hotel
Questions We Get Asked
Can you take over from our current IT provider?
Yes. A take-on starts with an audit of what is in place, then a proposal written against what the audit found, then a transition on an agreed date worked around occupancy. Your outgoing provider does not need to co-operate, though it helps.
Do you cover evenings and weekends?
Total loss of service is covered 24/7/365 as standard. Full 24/7 agreements are available for properties that need cover for every type of fault.
Can you install Wi-Fi while the hotel is trading?
Yes, and most of our installations are. Work is phased around occupancy and events, and the existing system stays live until the new one is proven.
Other areas we cover: Kent and Sussex London and the Home Counties The Midlands and East Midlands
Start with the Wi-Fi
A guest Wi-Fi audit is the quickest way to see how we work: we survey the property, test what guests actually experience, and report on what needs doing and what it costs. The findings are yours whether or not you go ahead.